Delete your JollyCare SC account

You can delete your JollyCare SC account (staff, participant, nominee, family or plan manager) at any time.

If you can sign in

Open JollyCare SC — on the web or in the iPhone or Android app — and go to My account → Delete my account. Your account is deleted straight away.

If you can't sign in

Send us this form. We'll confirm who you are, delete your account within 30 days, and let you know by email. You can also contact your support coordinator.

What is deleted, and what is kept

• Deleted: your login, password, two-step verification, notification tokens, portal access and your contact details.
• Kept: records NDIS providers must keep — such as support coordination notes, reports and incident records — for at least 7 years after supports end, then securely destroyed. See our privacy policy.